Privacy Policy

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

This privacy policy governs the privacy practices for www.pheanz.com and applies exclusively to the information collected through this website. It outlines the following:

  1. Collection, usage,and sharing of personally identifiable information.
  2. Options available to users regarding their data.
  3. Options available to users regarding their data.
  4. Procedures for correcting inaccuracies in collected information.

1. Who are we

2.Changes to This Privacy Policy

3.Information Collection, Use, and Sharing

4.Your Access To And Control Over Information

5.Security

6.Updates

7.Links to Third Party Sites

8.Do Not Track

9.Children

10.Your Choices

11.Cookie Policy

12.Contacting us

1.Who are we

In this Privacy Policy, when we refer to ‘Pheanz‘, ‘we’, ‘our’ or ‘us’, we refer to Pheanz.”

2.Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

3.Information Collection, Use, and Sharing

We are the exclusive proprietors of the information gathered on this platform. We solely access or gather data that you willingly provide to us via email or through direct communication. We do not engage in selling or leasing this data to any third party.

Your information is utilized solely for addressing your inquiries and concerns. We abstain from disclosing your data to external parties beyond our organization unless it is essential for fulfilling your requests, such as order shipment.

Unless otherwise requested, we may contact you via email in the future to inform you about exclusive offers, new product releases, or amendments to this privacy policy.

4.Your Access To And Control Over Information

You have the right to opt out of any future communication from us at any time. You can take the following actions at any time by contacting us via info [email protected] . Our customer service team is available in the U.S. from 7:30 AM to 5:00 PM Pacific Standard Time.

  • Review any data we have about you, if any.
  • Modify any data we have about you if it is incorrect.
  • Request the deletion of any data we have about you.
  • Share any concerns you have regarding our use of your data.

5.Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our privacy policy may change periodically, and all updates will be posted on this page.

6.Updates

If you believe that we are not adhering to this privacy policy, please contact us email at [email protected].

Our website may contain links to websites or applications owned or operated by third parties. Please note that these links are provided for your convenience and information only. They may operate independently from us and have their own privacy policies or statements. This privacy policy does not apply to the practices of these websites or applications. We recommend that you review the privacy policies of these websites or applications to understand how they collect and use information.

8.Do Not Track

Our websites may occasionally collect information about your online activities, spanning across time and across our various websites. When you use our websites, third parties may also collect information about your online activities, spanning across different internet websites, online or cloud computing services, online applications, or mobile applications. Some browsers support a “Do Not Track” feature, intended to signal to websites that you do not wish to be tracked across different websites you visit. Currently, our websites do not change their operations based on the detection of a “Do Not Track” or similar signal. However, our websites do recognize a global privacy signal, as outlined in the “Your Choices” section below.

9.Children

Our website is intended for adults, and we do not knowingly collect personal information from children under the age of 18. If you are the parent or guardian of a child under the age of 18, and you believe your child has provided their personal information to us, please contact us.

10.Your Choices

Depending on where you are located, you may have the following rights:

  • Right to Know/Access/Portability: You may request that we confirm whether we are processing your information, obtain details about the processing activities, and obtain a copy of such information, subject to exceptions.
  • Right to Delete: You may request Pheanz to delete your information, subject to exceptions.
  • Right to Correct: You may request Pheanz to correct your information, subject to exceptions. Regardless of your location, you can view and correct your account information by logging into your account online or contacting us.
  • Limitation on Processing Sensitive Personal Information: If you reside in California, you may request Pheanz to limit its processing of your sensitive personal information, subject to exceptions.
  • Opt-Out of Selling, Sharing, or Targeted Advertising: Some online tracking technologies we use may be considered “selling”, “sharing”, or “targeted advertising” under applicable law. You can refuse such activities by clicking the “Do Not Sell or Share My Personal Information” link at the bottom of our website. Additionally, you can separately opt-out of this process by submitting a request. If your browser or extension supports it, you can also use the Global Privacy Control (GPC) signal to refuse online tracking technologies.
  • Right to Appeal: You may appeal any denial of access, deletion, correction, or refusal, as described above.

To exercise any of the above choices, please contact us.

What are Cookies?

Cookies are small data text files used to identify your computer or device online. When you visit a website, a cookie is created and stored on your hard drive so that the website can recognize you while you are on that website. Some cookies are “session-based,” which means they disappear once you leave the website. Other cookies are “persistent,” meaning they stay on your device until you delete them, and they allow a website to recognize you each time you visit that website. Cookies are just one technology for collecting information online. A “web beacon,” also known as tags, pixel tags, or clear GIFs, is also used to transmit information back to a web server. When you interact with our mobile apps, we may use SDKs, which are like cookies, or we may use other identifiers to help us recognize your device. When we refer to “cookies” in this privacy policy, we mean not only cookies but also web beacons, SDKs, and similar technologies.

What Types of Cookies are on the Services?

First-Party Cookies. Our services use our own cookies to identify you and recognize you as a unique user.

Session Cookies remember you during your session on our services. They are deleted when you exit the service and close your web browser. We use session cookies to ensure that content is correctly displayed on the services, to balance and monitor the load on our servers, and to handle other technical issues closely related to the operation of our services. You can configure your device to refuse these cookies, but if you do so, our services may not work properly, or they may not work at all.

Consent Cookies are used by the consent management platform we employ to record your preference for the third-party cookies described below and to store and share your preferences with those third parties. These cookies are essential to both us and the third parties we have a business relationship with, to ensure that we ask for your consent, record your consent preferences, and take action based on those consent preferences.

Analytical Cookies. Analytical cookies are used by us and third parties who process data on our behalf (such as Google Analytics) for the purpose of data analysis, so that we can manage and improve the performance and design of our services, and for monitoring, auditing, researching, and reporting. We have activated the IP anonymization feature on our website by Google. This results in your IP address being truncated by Google within member states of the EU or in other countries that have signed the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide us with other services related to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not combined with other data from Google. Information about how Google uses the collected data can be read here.

Third-Party Cookies: Advertising and Affiliate Links. Our advertising partners and our affiliate link partners collect your personal data via our cookie consent management platform, for the purposes they disclose through our cookie consent management platform.

Advertising partners include third-party ad servers, ad agencies, ad technology vendors, and research firms.

Affiliate Link partners pay us a fee when you buy from them or another third party after you click on an affiliate link in our content.

Our advertising partners use third-party cookies to serve ads to you, and to provide custom (or personalized) ads to you while you are using the services and while you are visiting third-party websites. They also use cookies to measure traffic on services (for example, to track ad views).

Advertising partners and affiliate link partners may look at, edit, or set their own cookies on your mobile device or web browser when you interact with our services. They use cookies to track your usage of our services and your activities across other online platforms. We provide links to their privacy policies in our consent management platform, which you can access by clicking here.

What Information Do Cookies Collect?

Cookies and similar technologies allow us to collect the following types of personal data: a unique ID assigned to your device; IP address; device and browser type; operating system; referral URLs; content viewed or other actions taken through our services; the timing and date of these actions; preferred country and language.

What choices do you have?

Browsers and devices provide tools that allow you to disable cookies. If you disable cookies, you may not be able to access all the features of our services. We recommend keeping our essential cookies active for a better user experience and to help us continually improve and develop our products and services. You can decide who is allowed to set third-party cookies on your browser or device by going to our consent preference center. You can return to it at any time to change your mind and revisit your consent choices.

12.Contacting us

If you have any questions regarding this Privacy Policy, please contact us.

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